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Sage integration with Sage Pay's payment gateway

Sage Pay (formerly Sage Payment Solutions) has integrated with the Sage 50, Sage 200 and Sage Instant Accounts users to process secure mail order / telephone order (MOTO) payments from within their Sage software. Payments are automatically reconciled back into your Sage software, saving you time and enabling you to get on with running your business.

This solution is currently only available to Sage 50 Accounts 2008, Sage Instant Accounts 2008 or Sage 200 Accounts 2009.

Upgrade your Sage software

Benefits

  • Improve your cash flow and speed up your working capital cycle. Debt collection by credit and debit card can be more efficient than accepting payment by cheque.

  • Fast and easy to use. You can collect payments from Customer Receipts, Bank Receipts, Supplier Refunds, Invoices, Sales Orders and Quotes screens whilst using Sage 50 Accounts.

  • Reduce manual entries. Once you have accepted a payment, it will be automatically reconciled against the invoice within your Sage Accounts package.

  • Simple, safe and reliable payment processing.

Pricing

  • There are no set-up fees, no percentage fees, no annual charges.

  • Benefit from our flat rate pricing:
    • £10 per month for up to 300 transactions per quarter.
    • £20 per month for 301 — 1,000 transactions per quarter.
    • 10p per transaction for merchants processing more than 1000 transactions per quarter, with a minimum charge of £20 per month.
    • If you already have an account with Sage Pay (formerly Protx), you can start to take advantage of this facility immediately, at no extra charge. You’ll need the 2008 or later version of your Sage software, a MOTO merchant account (which we can help with) and access to our Virtual Terminal, which comes as part of your package.
    • If you’d like to use your Sage Pay account to process online payments as well as MOTO payments and you’re currently on our £10 package, you just need to upgrade to the £20 package. This will enable you to accept up to 1000 card payments per quarter via mail order, telephone, online or via Sage 50 ‘Pay Now’ invoicing.

Email support@sagepay.com to upgrade your account or call 0845 111 44 55 for more information.

Credit and debit card types

  • You can choose to accept payments from the following card types;

*Accept payments with AmexAccept payments with Visa debit card *Accept payments from Diners Club International Accept payments with Visa Electron *Accept payments with JCB cardsAccept payments with Maestro cards Accept payments with Mastercard Accept paymements with Visa credit cards

*You’ll need to set up separate merchant accounts with these card schemes before you can choose to accept payments from them.

Merchant banks

Getting started

  • It’s easy to get up and running — just fill in our online application form and we’ll guide you through each step.

  • Once we receive your application to accept credit/debit card payments, we'll be in touch within 24 hours with your unique account details.

Existing Sage Pay customers

  • If you're an existing Sage Pay customer, you can sign up to take payments through Sage 50 Accounts at no extra charge.

  • In order to take payments over the telephone from within Sage 50 Accounts you must have a Mail Order Telephone Order (MOTO) merchant account. If you do not already have a MOTO merchant number we are happy to help. Alternatively, you can set up a MOTO merchant account with one of the merchant banks that we work with.

    View our merchant account pricing

  • Once you have your merchant number, you can add the facility to take payments from within Sage 50 Accounts by taking the following steps:
    • Upgrade to Sage 50 Accounts 2008
    • Email support@sagepay.com with your MOTO merchant number and ask them to enable Sage 50 Accounts payments from within your Sage Pay account. If you already have a MOTO merchant account you will still need to email support@sagepay.com to ask them to add this payment facility. We'll email you to let you know when this has been done.
    • Enable Sage Payment Solutions from within Sage 50 Accounts. This will allow you to activate and test your account.

We can also arrange your MOTO merchant account

  • If you don't yet have a mail order/telephone merchant bank account which enables you to accept payments over the phone, via fax or by mail order, Sage Pay can help.

  • We have negotiated the following excellent MOTO merchant account rates with First Data and have developed a hassle-free online sign-up process.

    Merchant services rates for MOTO accounts:


Merchant services rates

   
3D Secure and MOTO with CV2
Credit card 2.5%
Debit card 40p
Commercial card 2.5%
   
Non-3D Secure and MOTO without CV2
Credit card 3%
Debit card 50p
Commercial card 3%


Card safety and security

  • Your Sage Pay MOTO facility includes standard fraud prevention tools which can be administered through My Sage Pay. This will help to limit fraudulent attacks on your business and help to fight card fraud

  • Sage Pay is also PCI DSS compliant to the highest level (level 1). We take card data security very seriously to ensure that your customer's card details are not compromised.

    More about Sage Pay's payment security measures
Test Drive Demo

Accept card payments with Sage 50

Sign-up for a MOTO account with Sage Pay, Sage's payment services division, and give your customers more choice in how they pay. You'll spend less time on reconciliation and our competitive rates should help to make accepting credit/debit card payments via mail order or over the phone more profitable for your business too.

We can also offer online payment processing services at excellent rates. Our e-commerce payment gateway doesn't currently integrate with Sage 50 software, but will do in the near future. Contact us if you would like to be kept up-to-date or would like to start accepting payments online.

'Pay Now' payment services

  • Sage Pay enhancements to the new Sage 50 2010 software

  • 'Pay now' electronic billing — improve your cash-flow by giving your customers more ways to pay your invoices more quickly

Getting started

  • It’s easy to get up and running — just fill in our online application form and we’ll guide you through each step.

  • Once we receive your application to accept credit/debit card payments, we'll be in touch within 24 hours with your unique account details.

Activating Sage Pay from within Sage 50

  • Once you have received the email that confirms your Sage Pay account has been set up, you are ready to activate this service from within Sage 50 Accounts and start taking payments from your customers.

    Step 1: Activate Sage Pay go into your Sage 50 Accounts software

    • Click on 'Company Preferences' and then 'Payment Solutions.

    Step 2: Enable

Reporting and reconciliation

  • By using Sage Pay in conjunction with your Sage 50 software, you will be able to manage your transactions, run transaction reports and reconcile your payments with your bank account.
  • Use My Sage Pay to manage your transactions and process refunds and run comprehensive accounts
  • Accept card payments through Sage 50 Accounts and benefit from Sage 50 Accounts Reconciliation
Test Drive Demo

Accepting card payments with Sage 200

Using Sage Pay's mail order/telephone (MOTO) facility enables you to accept credit and debit card payments quickly and simply from within Sage 200 Accounts 2009. By giving your customers more payment options, you can increase the profitability of your business and because the reconciliation of transactions happens automatically, the cost per sale should reduce too.

Getting started

  • Setting up you Sage Pay account is simple — complete our online application form and we’ll guide you through each step.

  • Once we receive your application to accept credit/debit card payments, we'll be in touch within 24 hours with your unique account details.

Activating Sage Pay from within Sage 200

  • Once you have received the email that confirms your Sage Payment Solutions account has been set up, you are ready to activate this service from within Sage 200 Accounts.

  • Set up online payments in the Sage 200 System Administration application.

  • Set up a merchant account in the Sage 200 Accounting System Manager module.

  • Enable card processing in the Sales Ledger and Sales Order Processing modules

    You can now choose to pay by card when Sage Payment Solutions is now active. This allows you to enter card payments in the Sales Ledger and Sales Order Processing modules.

Reporting, reconciliation and managing transactions

  • You can use My Sage Pay to run transaction reports, manage your fraud results and your Sage Pay account, however we recommend that you use your Sage 200 software to carry out refunds and void transaction.

  • Video demos:

Support

Test Drive Demo

Accepting card payments with Sage Instant Accounts

Sign-up for a MOTO account with Sage Pay, Sage's payment services division, and give your customers more choice in how they pay. You'll spend less time on reconciliation and our competitive rates should help to make accepting credit/debit card payments via mail order or over the phone more profitable for your business too.

We can also offer online payment processing services at excellent rates. Our payment gateway doesn't currently integrate with Sage Instant Accounts software, but will do in the near future. Contact us if you would like to be kept up-to-date or would like to start accepting payments online.

Getting Started

  • It’s easy to get up and running — just fill in our online application form and we’ll guide you through each step.
  • Once we receive your application to accept credit/debit card payments, we'll be in touch within 24 hours with your unique account details.

Activating Sage Pay from within Sage Instant Accounts

  • Once you have received the email that confirms your Sage Pay account has been set up, you are ready to activate this service from within Sage 50 Accounts and start taking payments from your customers.

    Step 1: Activate Sage Pay go into your Sage Instant Accounts software

    • Click on 'Company Preferences' and then 'Payment Solutions.

    Step 2: Enable

    • Select 'Enable Payment Solutions' and enter your Vendor Name.
    • Sage Pay is now active and you will be able to see the 'pay now' button from key areas within your Sage Software

Reporting and reconciliation

  • By using Sage Pay in conjunction with your Sage 50 software, you will be able to manage your transactions, run transaction reports and reconcile your payments with your bank account.

  • Use My Sage Pay to manage your transactions and process refunds and run comprehensive accounts

  • Accept card payments through Sage 50 Accounts and benefit from Sage 50 Accounts Reconciliation

Support

Test Drive Demo

Technical Support

Full support and FAQs can be found in our online support pages, however we’ve put together some FAQs specifically for Sage customers wanting to accept card payments via their Sage Accounts software.

If at any point you need to contact our customer support team you can email support@sagepay.com or call us on
0845 111 44 55, we’re open 24 hours.

How can I view my transactions?

My Sage Pay is a comprehensive online administration tool where you can view your transaction history and manage your account. You can access My Sage Pay by using the following link below:

https://live.sagepay.com/MySagePay/

Where do I get the My Sage Pay user guide from?

I have received an error message when trying to submit a payment through Sage Payment Solutions, what does it mean?

Please find a list of system messages and their meaning below


Data entry system messages

The following messages can occur if card data is entered incorrectly. These scenarios can generally be avoided by entering card details exactly as they appear on the card

  • Card number length is invalid
    Card numbers have various formats depending on the issuing bank. Ensure that the card number is entered exactly as it appears on the card.

  • Start date format is invalid
    If the card has a start date then the format entered should be MM/YY.

  • Expiry date format is invalid
    The format entered should be MM/YY.

  • Card number is required
    The card number field cannot be empty.

  • Expiry date is required
    The expiry date is required.

  • Issue number format is invalid
    Issue numbers can be one or two digits in length and must only contain digits.

  • Invalid amount format
    The amount field must contain digits only and carry two decimal places.

  • CV2 format is invalid
    The CV2 value entered must only contain digits and can be three or four digits in length.

  • Card holder value is required
    The card holder field cannot be empty.

  • Card holder value is too long
    The card holder field cannot be longer than 50 characters.


Account related system messages

  • Vendor Name is invalid or account is not set up
    There is a problem with your Sage Pay account and it may not be set up correctly. Please contact our Support Team at support@sagepay.com


Authorisation system messages

  • Authorisation has been declined by the bank, please try a different card.
    This may be due to insufficient cleared funds or the card has been blocked.

  • The card issuing bank has declined the transaction.
    This may be due to insufficient cleared funds or the card has been blocked, for example if it has been stolen or if there has been a high velocity of transactions on the card over a short time period.

  • Authorisation process time out. Bank did not respond within the time limit.
    A problem has occurred in the bank communication process. Please try the transaction again.

  • Authorisation rejected by the vendor rules.
    The AVS/CV2 rules set up on the Sage Pay account have resulted in the transaction being disallowed. For further information on AVS/CV2 rules please see our fraud prevention section.

  • The network connection to the bank is currently unavailable. Please try a different card type or try later.
    The bank is experiencing problems with its authorisation systems. Please try again later.

How do I take a payment if I am unable to access my Sage Accounts software?

If you need to take a payment outside of Sage 50 Accounts you can do so by logging into My Sage Pay and using the Virtual Terminal. You can find more information on how to start using the Virtual terminal to accept card payments by following the link:

http://www.sagepay.com/developers/administration_manual/MOTO.asp