MySagePay
Login >

Latest enhancements to Sage Pay (Protocol v3.0)

Based on feedback from our customers, we’ve released new features on our payment gateway to improve the online shopping experience.

What have we improved?

  • MySagePay
  • New European payment types
  • New payments features
  • Managing transactions
  • Fraud screening services
  • Single-click payment improvements (token system)
  • TRIPS information (for travel/tourism industry vendors)

MySagePay 

Optional surcharges by payment type and currency: You will be able to transfer the cost of a transaction to the shopper when using specific payment types by increasing the total transaction amount by a surcharge fee. The surcharge fee is optional and can be set and/or amended for each payment type and/or currency.

MasterCard debit or credit: You can now easily split your MasterCard Credit or Debit MasterCard transactions and add any relevant surcharges. The transactions will also be shown separately within MySagePay and the Reporting API.

Ireland post codes: The post code field for Irish shoppers is no longer mandatory allowing transactions to be completed more successfully.

New field for transaction information: A new field was added for each transaction processed through MySagePay allowing you to add internal references that may be used for reporting or reconciliation purposes. This information will also be displayed in the transaction report in MySagePay and reporting API.

Delivery address of repeat customers: When performing a repeat transaction the shipping address of a repeat customer will now appear automatically based on the last transaction. Shoppers will have the option of selecting the same address or entering a new one


New European payment types

Local European payments: New bank-to-bank payment methods are now available for shoppers based in Germany, Netherlands and Austria allowing businesses to successfully expand into European markets. This service will be made available by signing up for a Sage Pay local European merchant account. Additional costs will apply. 


New payment features (Ecommerce payments)

Optional surcharges by payment type and currency: You will be able to transfer the cost of a transaction to the shopper when using specific payment types by increasing the total transaction amount by a surcharge fee. The surcharge fee is optional and can be set and/or amended for each payment type and/or currency.

MasterCard debit or credit: You can now easily split your MasterCard Credit or Debit MasterCard transactions and add any relevant surcharges. The transactions will also be shown separately within MySagePay and the Reporting API.

PayPal basket with items listed: The PayPal checkout process is now fully integrated with Sage Pay allowing shoppers to see all their items listed in their PayPal basket before completing a purchase.

Ireland post codes: The post code field for Irish shoppers is no longer mandatory allowing transactions to be completed more successfully.


Managing transactions

Declined transaction code: Declined transactions will now be accompanied with a code from the acquiring bank providing businesses with more information explaining why a transaction was declined or unsuccessful.

Refund security key: The security key value will now be provided back with refunds allowing you to automate the voiding of any refunds.

Website reference field: Transactions can now be linked to a specific website to help businesses trading with more than one website. Transactions will therefore be allocated to the website where the purchase was made for reporting and reconciliation purposes.

Basket XML: Additional fields relating to basket contents and fraud screening can now be added in XML format. This information will be displayed in MySagePay and all data in the Basket XML will be accessible via the reporting API.


Fraud screening services

3D secure status: You will now receive a more accurate 3DSecureStatus result by allowing ‘AttemptOnly’ to appear when 3DSecure is attempted but not completed.

Additional fields with transactions: Additional fields can now be added for reporting or fraud screening purposes. CustomerXML and BasketXML can therefore be added for ACI ReD Shield fraud screening services.

Real-time fraud screening recommendation: The fraud screening response is now sent back in real time with and will show either Accept, Deny, Notchecked or Challenge. Available for customers using Bespoke ReD Shield fraud screening services.


Single-click purchase (token system)

Simplified token creation: Shoppers will now have the option of storing their card details (as a token) to their account on the payment page during their first purchase instead of having to set it up manually afterwards. Single click purchases for repeat customers will become much simpler and quicker to set up.


TRIPS information (for travel/tourism industry vendors)

Improved settlement files: Additional fields for specific transactions may be required by the merchant bank for risk evaluation and reducing fraud. TRIPS information will be displayed in MySagePay and all data will be accessible via the reporting API (through the Basket XML).

Additional fields with transactions: Additional fields can now be added for reporting or fraud screening purposes. CustomerXML and BasketXML can therefore be added for ReD Shield fraud screening services and TRIPS information.

How can I upgrade?

If you are interested in benefiting from the new features listed above, you’ll need to make some changes to how our payment gateway is integrated to your website by upgrading to protocol v3. You will need to contact your website developer to get this implemented.
We recommend using the latest version of our protocol to ensure you get the most out of our service.

Instructions to upgrade your payment gateway to the latest version (v3.0) are now available for download:

Using a 3rd party ecommerce software?

We’re working with our partners to ensure that you can benefit from all the new features in our latest release. Look out for more information from Sage Pay soon.

Need any help?

Our support team is available 24/7 to provide help and advice on any query you may have. They can be reached via:


Email us
Call us on 0845 111 4455
Twitter - @SagePaySupport