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Online shopper support

Read our tips on how to stay safe whilst shopping online and get advice on how to deal with the most common online shopping issues.

Frequently asked questions

Find below the most commonly asked questions we get from shoppers about online purchases.  Instructions are also available to help you successfully resolve the most frequent issues.  If you can't find what you're looking for, please let us know.​

Useful shopper resources

Learn about what Sage Pay does and how we make payment processing safe for over 50,000 businesses across Europe. 

Need reassurance before you buy something online? Become a savvy online shopper by reading our useful online shopping tips.