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Card machines with Sage Pay

Free 24/7 support

We're committed to providing you with the best 24-hour customer service to help you meet the changing needs of your business.

Support: 0845 111 4455
Sales0845 111 4466

Always ready to help you grow your business

We understand that accepting payments is a crucial aspect of running a successful business therefore we've invested a lot to ensure you get the best experience possible.

Priority support

Priority support

Although all Sage Pay customers already benefit from free 24/7 customer support, some may wish to have a dedicated account manager.  It's essentially a fast-track version of our standard support with access to our most experienced technicians.

 

Standard support

Priority support

24/7 phone, email and Twitter support

X

X

Access to online support

X

X

Access to system monitor

X

X

System updates by email

X

X

Personalised incident analysis and report  

X

Fast-track go-live process

 

X

Service Level Agreement  

X

Dedicated account manager and phone number  

X

Dedicated account manager and phone number  

X

Weekly transaction report & analysis  

X

Annual account & service health checks  

X

Priority BETA testing  

X

Pricing for priority support varies depending on the size of your business.  Contact us for a quote

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Speak to an expert: 0845 111 4466

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