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JRNI (formerly BookingBug)

JRNI’s customer engagement platform optimizes omnichannel conversion via powerful human-to-human experiences that increase revenue, customer loyalty, and customer lifetime value.
Company profile: 

JRNI is the enterprise SaaS scheduling platform for personalizing and optimizing the customer journey. The platform enables customers to  facilitate powerful human-to-human experiences that increase conversion, customer loyalty, and lifetime value. Innovative organizations worldwide rely on JRNI’s scheduling engine to deliver intelligent actions across touchpoints — appointments, events, queuing, call centers — and optimize resources to deliver superior in-branch experiences. To learn more, visit www.jrni.com.

 

Solutions and services: 

JRNI’s key features include:

·      Take online bookings, reservations & enquiries

·      Take online payments 

·      Send automated email and SMS booking confirmations, reminders & follow-ups

·      Customer database management

·      Simple & intuitive for staff & customers

·      Optimised for mobile and tablet devices

·      Data analysis and reporting tools

Teaser summary: 
JRNI’s customer engagement platform optimizes omnichannel conversion via powerful human-to-human experiences that increase revenue, customer loyalty, and customer lifetime value.
Office(s): 
JRNI
236 Grays Inn Road
Walter House
London
London
WC1X 8HB
United Kingdom