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United States
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Europe

Denmark
Germany
Ireland
Norway
Poland
Sweden
United Kingdom
Spain

Americas

United States
Puerto Rico

Europe

Denmark
Germany
Ireland
Norway
Poland
Sweden
United Kingdom
Spain
Elavon customer service: 0345 850 0195 Opayo product support: 0191 313 0299
For support in Ireland, click here
 

Customer Resource Centre

Types of integrations

PI integration

Direct integration - Understanding the process

Server integration - Understanding the process

Form integration - Understanding the process

Customised Reporting and Admin

The customised reporting and admin feature on our system enables you to request, and produce your own reports.

Alongside this you can also perform admin functions such as changing and deleting fraud rules, and amending user’s access onto your Opayo account.

Remote actions

Along with using your MyOpayo panel to manage your transactions you are also able to do this remotely without having to log into our system.

Confirmation emails

If you are using Opayo form as your method of integration you are able to send, and receive confirmation emails for any orders placed through your website.

Opayo form is the only integration method available from Opayo that gives you the option to have confirmation emails.

For every order that is placed through your website you have the option to receive an email from Opayo informing you of an order that has been placed.

You are also able to send an email to your shoppers confirming that their order has been placed through your website successfully.

Opayo Token – “How do I know when my tokens will expire”

When you register a token on the Opayo system, you are able to use it as long as the card remains valid.

The card details associated with the token are stored on the Opayo system, along with the expiry date for the card.

By performing a simple reporting and admin API command to the Opayo system you are able to obtain the details of the token that will include the expiry date for the card.

You will then be able to identify when the token will expire.

Integration methods explained

We offer you 3 methods of integration to process your transactions through our system. Each method of integration available to you allows for different levels of control, and communication between your website and our own platform.

Encryption Password

If you are using Opayo form as your method of integration you will be issued with an encryption password from Opayo when your account is set up.
All businesses using the Form method of integration must use the encryption password in order for transactions to be processed through your account.

Elavon terms of service UK (CCA)

(Sole trader, or partnership with 3 or less partners)

Elavon terms of service UK (non-CCA)

(All other customers)

Elavon terms of service (Multi-national customer)

(Multi-national customers)

Opayo Merchant Terms & Conditions

(Opayo gateway only)