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What is direct debit, and how to change your details

Payment for the use of your account with us will be taken by direct debit each month.

The funds will be transferred from your bank account on or around the 16th of each month.  If the 16th falls on a weekend or bank holiday the funds will be transferred on the next available working day.

Changing your direct debit details

If you would like to change the direct debit details on your account we can help you make this change.

All you will need to complete is our Direct Debit form and send this in an email from the listed billing contact to [email protected] along with your account reference/vendor name and we will do the rest.

We will then be able to make the change for you and enable your new direct debit details.

When will the change take place?

Once we have changed your direct debit the new details will be used when the next invoice is generated.  If the change has been made after the 2nd of the month the new details will be used for the following month.

As soon as the change has been made our team will inform you when the new details will be used.